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Site Update: Document Management & Paperless Workflow

SIgnificantly changed the page navigation and linking in the iPad Document Management Strategies section.

Added links to related articles throughout the Paperless Workflow section.

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Site Update: Paperless Workflow

Major posting on Paperless Workflow.
  • Created several documents outlining the process of transitioning to a paperless workflow system.
  • Still work to be done. I will need to clean up some text and add some additional linking to related documents.

With the big additions to the Paperless Workflow section, I condensed the two home page links, "Personal Productivity - GTD" (which linked directly to my GTD site) and "iPad - Productivity & Best Of" to a single "Personal Productivity Strategies" page. I then added text descriptions for each personal productivity category.

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Site Update: Print Test

I did my first print test today using AirSharing.

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Site Update: iPad Cases

Cleaned up the whole iPad case section by breaking it up into multiple pages, each one referencing the others:
  1. iPad Case Considerations
  2. The Apple iPad Case
  3. iPad Case List
  4. My Choice
Cleaned up and updated text, cleaned up formatting.

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Site Update: iPad Cases and Accessories

Added information regarding the iPad cases I consider the best choice, and cleaned up formatting.

Cleaned up formatting on the main iPad page.

Added some notes about avoiding Apple Docks if you keep iPad in a case to the iPad Accessories page.


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Site Update: iPad Apps

I updated the main iPad page with a summary of what the iPad is ideally suited for.

I added two new iPad application pages, one for apps that provide printing services, and one for apps that can remotely control a computer. They don't have much information right now, they are placeholders for content I will be adding in the future.

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Site Update: iPad Cases

I added some additional case-consideration pointers, a mini-review of Apple's iPad case, and several new iPad cases (SaddleBackLeather, InCase, TempleBags) worth considering to the iPad Cases page.

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Site Update: Fujitsu ScanSnap S510M

Added a page discussing the Fujitsu ScanSnap S510M document scanner.

Also linked to the page from the Paperless Workflow Setup & Tools page.

I also added some information regarding deciding what types of documents should be stored locally vs on the cloud to the Document Management Strategies page.

Updated and reformatted the iPad Apps - Document Managers/Viewers page.

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Site Update: Long Sync Cable

Added info about long sync cables to the iPad Accessories page.

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Site Update: iPad Document Management Strategies

Reorganized the links on the main iPad page.

Added important note about opening documents in other apps on the iDisk vs DropBox page.

Created the Document Management Strategies page, which outlines a strategy for managing documents on the iPad, and linked it to various related pages.


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Site Update: iDisk vs DropBox

I created an article comparing the MobileMe iDisk Syncing Feature to DropBox's document syncing services, and specifically how well they integrate into the iPad.

I also broke the long-winded Paperless Workflow page into several related pages and added links to the relevant iPad Cloud Storage/Syncing articles.

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Site Update: iPad posts

Today I updated the iPad Cases page with three new cases:
  • a unique travel case from Incase
  • a cool magnetic-closing aluminum case from drawCase
  • and some awesome wooden cases
Also updated, the iPad Accessories page with:
  • Schosche dual power adapters
  • a listing of iPad stands
And finally, work was done on the iPad Document Transfers & Management page, which was broken into several sections:
  • an article on iWork transfer issues
  • an article on File Sharing vs File Syncing
  • and a look at Cloud Storage Options

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Site Update: iPad application new feature

Updated the iPad Apps - Document Managers/Viewers page to add GoodReader's new ability to open documents in other applications on iPad.

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Site Update: Added Several iPad App Pages

I get lots of questions regarding which apps I use and like (or don't like), so I added a number of iPad Apps pages on the main iPad page. Some of the pages already contain mini reviews, and some of them are only a list of what apps I am using. I will try and update these pages over time:

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Site Update: Added an iPad cases page

I changed the original "iPad Cases" page into a iPad Case Considerations page, and then added a separate page iPad Cases, which lists some of my favorite iPad cases so far.

And then I started an iPad Accessories page.

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Site Update: iPad and Personal Productivity Pages

Now that I have a new iPad, I have created a couple of new sections on the site:
  • iPad: Tips and information about iPads that you won't read on other review sites
  • Personal Productivity: A page to center information about personal productivity: GTD, OmniFocus, the paperless office, etc

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Slow AFP Response due to High CPU Utilization on Mac OS X Server

During the 08-09 school year, we ran our clients and servers on Mac OS X 10.5.4.

Never had an issue with performance or reliability.

This year (09-10) we upgraded our clients and servers to Mac OS X 10.5.8 during the Christmas break, and since then we have been dealing with sporadic bouts of the AFP servers that were acting as home directory servers becoming totally unresponsive. When viewing the server's activity at the time of AFP becoming unresponsive, the servers would always have extremely high (even 100%) CPU utilization.

It wasn't every day, and sometimes we would go a week or more without any issues. During this time of course, we tried several methods trying to resolve the issue. Usually after each new fix we tried, the issue would go away for a few days, so we would think it was fixed.

But eventually it would always return.

We thought it might be fragmentation (as we weren't able to do our usual clean installations over the summer due to construction), so we did a clean installation. That resolved the problem for several weeks.

We thought it might be people running applications from the server, because they had created what they thought were "shortcuts" to the application by dragging an application to their desktop, when in essence, they were making a copy of the application to their desktop, which resided on the server. So we spent days deleting applications from user desktops.

We tried other suggestions from the forums: enabling Network Home Redirector, to redirect the cache files (we have never had to that before, but we thought lets try it). We tried disabling Spotlight indexing. We looked for usage patterns. Was it too many people streaming music? Was it a rouge network device? Corrupt .DS_Store files?

Here is a list of the top "fixes" for this scenario, but by and large, these items ultimately did not resolve the issue for the majority of people:
1. Setting AFP wan threshold
2. Turning off spotlight on server by marking AFP volume as private
3. Turned off Time Machine even though no backup volumes where defined
4. Set kern.maxfiles=200000 and kern.maxfilesperproc=5000 sysctl’s
5. Turned DS_Store off on both clients and servers
6. Turned off smb (windows samba) file server
7. Disabled auto-disconnect in AFP after idle time.
8. Removed spotlight indexing on all afp volumes and deleted .SpotLight-V100 directories on AFP volumes.
9. Verified that Host Cache Flushing is disabled on external RAID array.
10. Set the following default: defaults write com.apple.desktopservices DSDontWriteNetworkStores true. Set as preference for all groups.
11. Disabled kerberos for AFP authentication.
12. Changed the fibre topology to Point to Point for all 4 fiber connections to the Promise VTrak array.
13. Stop spotlight indexing by using the command: touch /Volumes/Sharename/.metadata_never_index
14. Renamed odpac.bundle in /System/Library/KerberosPlugins/KerberosAuthDataPlugins/ to odpac.bundle_DISABLED
15. volume with our home dirs has to keep at least 10% free for performance reasons

None of these things resolved the issue. Some people claimed upgrading to 10.6 would resolve the issue. Others said 10.6 didn't fix their issues.

So we broke down and ordered 32GB of RAM for each of our home directory servers (an upgrade from 8GB), and we upgraded the home directory server to Mac OS X Server 10.6.2.

Its only been two weeks, but I have been monitoring every day for those two weeks, and it looks like the issue has been resolved by the RAM upgrade and u0grade to 10.6 server. The graphs below represent what I have seen every day for the last 10 business days on all four of the upgraded servers:

With our typical load of 100-120 users:
100 Users Connected
We aren't even using 20% CPU - probably closer to 10% if you exclude morning login:
Server CPU Utilization

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iPhone/iPod Photos Won't Sync Solution

I have been having problems syncing my iPhone. An Error Message was displayed:
"Joel's iPhone cannot be synced. The required file cannot be found."

After further examination, I found that the only thing not syncing was my photos.

So I did some searching on the web. Found lots of people with similar problems, but none of the solutions worked, and many of the solutions were rather heavy handed, such as erase your iPhone.

During this troubleshooting, I discovered that some of my albums would sync fine, and others would not.
Next thing I tried was deleting one of the albums that would not sync, and then recreating the album from scratch in iPhoto.
Even the newly-created iPhoto album would result in the error above.
I even tried syncing my entire iPhoto album (as a means of bypassing strange "album" data.
Same error.

But during this troubleshooting, I noticed that iTunes would go through a routine, "optimizing photos". This is the process were iTunes makes the images smaller and optimized for display on the iPhone, to conserve storage space and increase performance. Then I thought, it is probably one of these "optimized" photos that has become corrupt, and that iPhoto is maintaining a library of these optimized photos. That would explain why recreating the album from scratch wouldn't resolve the problem - once a photo is optimized, iPhoto reuses that photo.

So here is the fix:
  1. Turn off Photo syncing in iTunes
  2. Quit iTunes
  3. Quit iPhoto if it is running
  4. Right-click on your iPhoto Library and open the package contents
  5. Inside the iPhoto Library package, will be a folder called "iPod Photo Cache". Delete this folder.
  6. Empty the trash
  7. Launch iTunes and re-enable Photo Syncing
  8. Sync
You will see iTunes go through its process of "Optimizing photos" for each of your photos, essentially rebuilding that Cache folder you threw away.

Problem solved.

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Side Update: Digital Signage System

Still not in its final form, I added a bunch of information regarding our new Digital Sign system.

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Site Update: Calendar Dates

Added dates for TechTalk meetings to calendar.
Posted some meeting notes from today's meeting in today's event.

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