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    HistoryEdited Feb 13, 2010 6:49 PM by Joel Anderson…

    iPhone/iPod Photos Won't Sync Solution

    I have been having problems syncing my iPhone. An Error Message was displayed:
    "Joel's iPhone cannot be synced. The required file cannot be found."

    After further examination, I found that the only thing not syncing was my photos.

    So I did some searching on the web. Found lots of people with similar problems, but none of the solutions worked, and many of the solutions were rather heavy handed, such as erase your iPhone.

    During this troubleshooting, I discovered that some of my albums would sync fine, and others would not.
    Next thing I tried was deleting one of the albums that would not sync, and then recreating the album from scratch in iPhoto.
    Even the newly-created iPhoto album would result in the error above.
    I even tried syncing my entire iPhoto album (as a means of bypassing strange "album" data.
    Same error.

    But during this troubleshooting, I noticed that iTunes would go through a routine, "optimizing photos". This is the process were iTunes makes the images smaller and optimized for display on the iPhone, to conserve storage space and increase performance. Then I thought, it is probably one of these "optimized" photos that has become corrupt, and that iPhoto is maintaining a library of these optimized photos. That would explain why recreating the album from scratch wouldn't resolve the problem - once a photo is optimized, iPhoto reuses that photo.

    So here is the fix:
    1. Turn off Photo syncing in iTunes
    2. Quit iTunes
    3. Quit iPhoto if it is running
    4. Right-click on your iPhoto Library and open the package contents
    5. Inside the iPhoto Library package, will be a folder called "iPod Photo Cache". Delete this folder.
    6. Empty the trash
    7. Launch iTunes and re-enable Photo Syncing
    8. Sync
    You will see iTunes go through its process of "Optimizing photos" for each of your photos, essentially rebuilding that Cache folder you threw away.

    Problem solved.

    Comments

    Aaron (unauthenticated)
    May 4, 2010

    Came here hoping this would fix my problem since I can't find any help anywhere on this weird issue. This did not work for me. WTF. :(

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Try my iPad Quick-St...Falsejoel2011-10-27T05:51:48+00:00joelJoel Anderson2010-05-01 02:22:25+00:002010-05-01 02:22:25updated11Changed the name from Personal Productivity to Personal Productivity StrategiesjoelJoel Anderson2010-05-01 02:14:34+00:002010-05-01 02:14:34updated10Added text descriptors to each categoryjoelJoel Anderson2010-05-01 02:05:53+00:002010-05-01 02:05:53updated9Added tag - paperlessjoelJoel Anderson2010-05-01 01:46:35+00:002010-05-01 01:46:35addTag8Added tag - mainjoelJoel Anderson2010-04-05 20:17:08+00:002010-04-05 20:17:08addTag7joelJoel Anderson2010-04-05 20:15:34+00:002010-04-05 20:15:34updated6Added tag - hotjoelJoel Anderson2010-04-05 20:15:11+00:002010-04-05 20:15:11addTag5Added tag - ipadjoelJoel Anderson2010-04-05 20:11:26+00:002010-04-05 20:11:26addTag4Added tag - gtdjoelJoel Anderson2010-04-05 20:11:21+00:002010-04-05 20:11:21addTag3Added tag - productivityjoelJoel Anderson2010-04-05 20:11:16+00:002010-04-05 20:11:16addTag2First createdjoelJoel Anderson2010-04-05 20:10:54+00:002010-04-05 20:10:54created1wiki2010-05-01T02:22:25+00:00groups/tech/wiki/56867FalsePersonal Productivity Strategies/groups/tech/wiki/56867/Personal_Productivity_Strategies.htmlJoel Anderson11 updatesPersonal Productivity Strategies This section of the site will focus on personal productivity, and will include topics such as Getting Things Done (GTD), OmniFoucs, paperless wor...Falsejoel2010-05-01T02:22:25+00:00joelJoel Anderson2010-05-01 02:22:25+00:002010-05-01 02:22:25updated11Changed the name from Personal Productivity to Personal Productivity StrategiesjoelJoel Anderson2010-05-01 02:14:34+00:002010-05-01 02:14:34updated10Added text descriptors to each categoryjoelJoel Anderson2010-05-01 02:05:53+00:002010-05-01 02:05:53updated9Added tag - 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paperlessjoelJoel Anderson2010-05-01 01:46:35+00:002010-05-01 01:46:35addTag8Added tag - mainjoelJoel Anderson2010-04-05 20:17:08+00:002010-04-05 20:17:08addTag7joelJoel Anderson2010-04-05 20:15:34+00:002010-04-05 20:15:34updated6Added tag - hotjoelJoel Anderson2010-04-05 20:15:11+00:002010-04-05 20:15:11addTag5Added tag - ipadjoelJoel Anderson2010-04-05 20:11:26+00:002010-04-05 20:11:26addTag4Added tag - gtdjoelJoel Anderson2010-04-05 20:11:21+00:002010-04-05 20:11:21addTag3Added tag - productivityjoelJoel Anderson2010-04-05 20:11:16+00:002010-04-05 20:11:16addTag2First createdjoelJoel Anderson2010-04-05 20:10:54+00:002010-04-05 20:10:54created1wiki2010-05-01T02:22:25+00:00groups/tech/wiki/56867FalsePersonal Productivity Strategies/groups/tech/wiki/56867/Personal_Productivity_Strategies.htmlJoel Anderson11 updatesPersonal Productivity Strategies This section of the site will focus on personal productivity, and will include topics such as Getting Things Done (GTD), OmniFoucs, paperless wor...Falsejoel2010-05-01T02:22:25+00:00joelJoel Anderson2010-05-01 02:22:25+00:002010-05-01 02:22:25updated11Changed the name from Personal Productivity to Personal Productivity StrategiesjoelJoel Anderson2010-05-01 02:14:34+00:002010-05-01 02:14:34updated10Added text descriptors to each categoryjoelJoel Anderson2010-05-01 02:05:53+00:002010-05-01 02:05:53updated9Added tag - 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